Using Help

Using Help is easy. Select from the menu on the left for detailed instructions on using each feature.

Trip Planning, Schedules, Next Bus and Location Lookup may contain terminology, references or phrases that some people may find difficult to understand. Below you will find a Reference Guide for these instances to help you better understand the results obtained through these features.

If you find you are still having problems and the Help Files are unable to assist you, please contact Customer Information at 850-891-5200 to speak with an agent.

Reference Guide
Stop location in relation to the intersection in the direction of travel:
NS = near side
FS = far side
Direction abbreviations:
NB = Northbound
SB = Southbound
WB = Westbound
EB = Eastbound


Send your comments and suggestions to starmetro@talgov.com. We regularly record and review customer feedback, however we are not able to respond to each individual submission.

 

This Trip Planner service is best used with Internet Explorer (7, 8), Firefox (2.5, 3.0), Safari (5) and Chrome (9).